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AVEDA AUSTRALIA ONLINE PRIVACY POLICY

We at Aveda Australia Online respect your privacy and value the relationship we have with you. Your visit to this website is subject to this Privacy Policy and our Terms and Conditions.

This Privacy Policy describes the types of personal information we collect on the Aveda Australia website, currently located at www.aveda.com.au (?Site?), how we may use that information and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the security of this information as well as how you can access, modify or delete your personal information. It also explains how you can object to the processing of your personal information or to receiving communications about our products and services.

Please note that this Privacy Policy governs only information provided to Aveda Australia Online. It does not govern any other information or communications that may reference Aveda, e.g., communications from Aveda counters located within brick and mortar retail stores. If you visit one of our other regional websites, e.g.aveda.com, or link to another website from this Site, you are subject to the privacy policy applicable for that website and we suggest that you consult such privacy policy.

Click on one of the links below to jump to the listed section:

Information We Collect and How We Use It
Use of Personal Information by Aveda Australia Online
Marketing Emails
Communications to Serve You
Customized Service
Special Events, Questionnaires and Surveys
Technologies That Allow Us to Customize Your Experience On Our Site
Information We Share and With Whom We Share It
Aveda Companies
Third Parties
Business Transfers
Compliance With Law
Transfer of Data to Other Countries
How We Protect Personal Information
Updates to Our Privacy Policy
Your Choices
Opt-Out and Managing Your Preferences
Data Controller/Data Processor
Comments

Information We Collect and How We Use It

You may choose to provide us with personal information when you visit our Site, such as your e-mail address.
If you would prefer that we not collect any personal information from you, please do not provide us with any such information. If you do not provide us with personal information we will not be able to provide you with certain information regarding our products and services or customize your experience on our Site.

Use of Personal Information by Aveda Australia Online

Marketing Emails

If you so elect, the information you provide may be used by Aveda Australia Online to create and deliver to you emails such as our newsletters, surveys or other email messages containing product and event information, cosmetics tips or promotions (?Emails?). If you do elect to receive them and later decide that you would no longer like to receive these Emails, see the ?Your Choices" Section below. You may receive the benefit of hearing from Aveda Australia Online via mail even if you have not elected to receive Emails. If you do not wish to receive direct mail, see ?Your Choices? Section below.

Communications to Serve You

If you have elected to provide us with your contact information, we may provide you with service related announcements by any means, including email, concerning the Site or contact you regarding your customer service requests or questions. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that Aveda Australia Online offers its customers.

Customized Service

We may use your personal information to provide you with customized service and use of our Site. For example, we may suggest products that would be of particular interest to you.

Special Events, Questionnaires and Surveys

On occasion, Aveda Australia Online may sponsor special events (such as contests, sweepstakes or other offerings), questionnaires and surveys. There may be specific rules applicable to these promotions that explain how any personal information you provide will be processed. We strongly suggest you review any applicable rules before participating. To the extent any special event, questionnaire or survey is not subject to specific rules, the processing of personal information is governed by this Privacy Policy and the purposes it sets forth.

Technologies That Allow Us To Customize Your Experience On Our Site

We use various technologies to collect information about your visit to our Site and to enhance and customize your experience on our Site. For example, we may collect the numerical Internet Protocol (IP) address identifying your computer or device which may indicate your geographic location. In some instances, we may use these technologies in combination with the personal information you provide on the Site. These technologies may provide a variety of information such as whether you have visited our Site before. They also may enable you to save your preferences.

Information We Share and With Whom We Share It

We will not provide your personal information to third parties for their use in marketing their products or services to you without your consent except as provided in the ?Business Transfers? Section below. In addition, we do not sell or otherwise disclose personal information about our Site visitors except as described here.

Aveda Companies

We may share your personal information with our Affiliates that distribute and market Aveda products (the ?Aveda Companies?). An ?Affiliate? is a person or entity that directly, or indirectly through one or more intermediaries, controls or is controlled by, or is under common control with Aveda Australia Online. Aveda Companies may use this information in accordance with this Privacy Policy including, if you have so elected, to send Emails containing product information, cosmetic tips or promotions. If you prefer that we not share your personal information with Aveda Companies, please do not provide it to us. We are unable to offer the benefits of the Aveda Australia Online to anyone who does not consent to the sharing of their personal information with Aveda Companies.

Third Parties

We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include data analysis firms, customer support specialists, email vendors, webhosting companies and fulfillment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy.

In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor. If you consent, we will share your information with such third party and the information you provide may be used by such third party for their own purposes and in accordance with their own policies.

Business Transfers

As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personal information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances. You may choose not to have your information transferred as a business asset by contacting us as described in the ?Your Choices? Section.

Compliance With Law

We may disclose information that is necessary to comply with any applicable law, regulation, legal process, investigation by a law enforcement authority or governmental request. In addition, we may disclose any information when it is necessary to prevent personal injury, physical harm or financial loss or in connection with the lawful investigation or prosecution of suspected or actual illegal activity.

Transfer of Data to Other Countries

The Affiliates, Aveda Companies and third parties who may receive your personal information in accordance with this Privacy Policy and the databases in which your personal information is stored shall be located in Australia as well as in the United States and other countries which may not have laws that guarantee the same level of protection for personal information as Australia. All Affiliates, Aveda Companies and third parties that receive your personal information are required to honor the privacy representations made in this Privacy Policy, regardless of where they are located. If you prefer that we not share your personal information with Aveda Companies and/or communicate or store your personally identifiable information outside of Australia, please do not provide us with any such information.

How We Protect Personal Information

We maintain reasonable safeguards for this Site to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on the Site. If you have any questions about security at our Site, you can send an email to info@aveda.com.au.

Updates to Our Privacy Policy

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. We suggest that you periodically consult this Privacy Policy. Please find the effective date of the Privacy Policy at the top of this page.

Your Choices

Updating Your Information

You have the ability to review, change or request deletion of your personal information by clicking here or sending an email to info@aveda.com.au.

Opt-Out and Managing Your Preferences

You may choose whether or not you would like to receive Email from us. You may change your preferences with respect to Email at any time clicking the "unsubscribe" link at the bottom of each Email you receive from us, or emailing us info@aveda.com.au. You may also choose not to receive mail communications by emailing us at info@aveda.com.au and specifying that this is your preference.

In addition if you would like to change your other preferences, e.g, with respect to Business Transfers, please contact us at 03 9948 8300. Please note that if you withdraw your consent to certain processing and/or transfers, we may no longer be able to provide you with the benefits of Aveda Australia Online and will delete your personal information if required in response to your request.

Comments

We have taken great measures to ensure that your visit to our Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by email at info@aveda.com.au or telephone at 03 9948 8300.



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